The water park was fun but had no clean towels....And the breakfast was really lame. It had no choices for kids cereal or anything kids like for that matter... It consisted of cheese omlets,bacon was offered one day sausage the next, cinnamon rolls which were about the only kid friendly option, whole wheat English muffins, bagels, wheat bread only, for cereal there were 4 options special k, special k with berries, raisin Bran, and granola, yogurt, and bran or Poppy seed muffins and juice or coffee... Which is all good if your very health conscientious... No waffles or pancakes, no biscuits and gravy, no donuts, nothing for those of us who like a little flavor in our food
We went just for the water park. Very disappointed. It cost more than the Arrowwood aross the street but it's smaller, it's very dark and the air is cool. The huge bucket is the only different thing. If you come in as a public guest good luck. They charge 5$ for a tiny locker to store your belongings. Barely anywhere to change. We will not be coming back again.
The rooms were clean and comfortable and there is plenty to do. However, my low score comes for two reasons. First, I saw a staff member being rude to another guest with disabilities and complaining to me and others how frustrated they were with the person with a disability. Given that my son is disabled and was with me, I felt less accepted at this hotel and just could not excuse her behavior for any reason. Second, while the pool area offered some fun things to do, they were way understaffed in the way of lifeguards. The pool area was nothing more than a babysitter and place where kids could just trample all over each other and break every rule laid out for safety. I think if they had more staff on hand, the pool facilities could have been much better.
This is our 2nd time staying here. We go with friends just for fun and to get out of the city. They have redone it since we stayed there last time. They now have an arcade and Laser tag. The only thing is it was a little chilly in the water park last night and in the lobby and in the room it was a little to warm and took a little while to cool down. But this morning in the water park it was descent. The only thing I think is the water could be a little warmer.
Staff hear were accommodating and patient. Facility is cool as it includes a water park, arcade and laser tag. The rooms were standard rooms...nothing special. My one negative is that there is only one elevator for the 3 floor property and it takes forever to ride up and down as there is always a lot of traffic. Not my first time here, won't be my last. Great value!
Holiday Inn Express Suites Brainerd Baxter is a US Lodging based in Baxter, Minnesota. Holiday Inn Express Suites Brainerd Baxter is located at 15739 Audubon Way, Baxter, MN 56425, USA.
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