Kelsey you were a great help and keep up the good work!
Kelsey "helped us" we had just a few questions regarding the services they provided. She did not seem to know what she talking about and basically told us to look elsewhere for service. Did not promote or sell the business/services at all.
Staff were friendly and helped us out very fast (mainly because we arrived just before closing time) but the staff were great
I'm giving them one star because it's the only way to give a review since they don't have negative stars but it is something for goggle to consider? Well onto the lies and or misleading statements the cell phone company called AT&T made. After spending hours in their store over three days and spending what would amount to a considerable amount of money they reneged on the deal. When we voiced our displeasure they told we could go back to Verizon down the block. This is now what appears to be the norm for customer service in this industry ! When we asked the manager for his bosses name and phone number we where told NO!! What a terrible way to run a consumer based industry!
It was awful three employees were helping one customer at the same time we were ignored. Was tempted to go to version almost immediately but couldn't. Not a fun or enjoyable experience.
I must say Kelsey was great! She helped me with phone issues that I had been trying to fix earlier in the week. My 23 year old daughter went to try and fix the problem herself and GOT ZERO help from the other staff at the Baxter location. I was prepared to give a butt chewing today if I were to experience that same type of service.
At T is a US Electronics Store based in Baxter, Minnesota. At T is located at 14695 Edgewood Dr N, Baxter, MN 56425, USA.
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