Was there with my mom today. First time visiting this location. Never had very good experiences at ulta and this was no exception. Staff were very rude. My mom asked if they had a travel size of a certain perfume and the lady we asked said "I don't know" and walked away. Then, another time, she asked ANOTHER lady where the anti aging skincare stuff was and the employee was very rude about helping her find what she was looking for. Put a very bad taste in my mouth. Will not be going back for awhile, if ever
Went during their grand opening. Browsed every isle and no one said hi or greeted me. They were too busy chatting with each other or their friends. Told their corporate about my experience. They asked me for my rewards account number...... I don't have one, never been to the store before. Not impressed. I give them no stars.
I’ve been in this ulta many times, I’m sure the employees are starting to know me by now and every time I go in they are super nice and helpful.
Great customer service here! The salon here is amazing as well. As for the other reviews on here they are just stupid. You report to corporate that no one said hi to you? How old are you?! Every time I have been in here (which is at least 15 times) the employees have been very friendly and helpful. And you always need to give a new store a little bit of a break everyone is new there.
I found my first experience at the new Ulta store to be great- great customer service and I love that place! So happy we have one in the Baxter area- using the salon tomorrow!
Ulta Beauty is a US Hair Care Studio based in Baxter, Minnesota. Ulta Beauty is located at 13499 Elmwood Dr Suite 130, Baxter, MN 56425, USA.
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