Dr Waters recommended a certain procedure for me that didn’t make sense so I got two second-opinions that confirmed it would have done further damage! For my son, the Nurse Practitioner, Katie, may be the most argumentative medical professional I have met. Not sure I can even say “professional” as she argued everything from insurance not paying for the procedure, disagreed with Children’s Hospital that tubes don’t help with balance issues, and told me, “you should have marched right into Essentia and demanded the medical records”.
I’ve been to Dr. Waters’ office several times and each time was unfortunately a waste of time. This office is never prepared and can’t see you unless they have your medical records. So be prepared to schedule several unnecessary appointments that will double your office visit bills and time away from work.
This was a couple of years ago. My experience was not with Dr. Waters, but a PA that worked for him. I went in to get some precancerous spots on my face removed. They do this by freezing them, or at least that is what they did at that time. The nurse came in and marked them with a marker. I didn't have a mirror, so I didn't see where she marked. The PA came in and froze the spots the nurse had marked. When I got home, I looked in the mirror and realized that they completely missed one of my spots. I went back in the next day and they told me I would have to pay another $50.00 which was the copay. I couldn't believe it. They told me that they would be happy to see me again, but I would have to pay another copay. So unprofessional and greedy.
Very professional and kind staff. Dr. Waters always takes time to listen. I have had several procedures done and Dr. Waters explains everything in detail and I feel confident I am in the best hands.
The staff and workers of this office are very personable, kind, and professional. The environment is always very clean and organized with comfortable examination rooms and waiting areas.
Dr. Waters is an overall wonderful medical professional. Unlike most doctors who rush through things, he's willing to take the time to get to know his patients and their conditions or concerns. He is down to earth and willing to communicate with his patients in a clear, and professional manner. I would definitely recommend him as an ENT!
I decided to go with Dr. Truitt from CentraCare and was able to get in the next day at the Staples Lakewood location, didn’t have to wait, was treated with respect, didn’t argue with anyone, didn’t need to show medical records, got in for surgery the next week and low and behold my son’s balance issue have already improved.
In addition, I had Dr. Waters as a surgeon at the Brainerd Lakes Surgery Center. He removed my tonsils. During this experience, he took the time to sit down and talk with me and calm my nerves pre and post-operation.
There are better ENT doctors and cosmetic doctors in the area! If you need an ENT, see Dr. Witte (Essentia) or Dr. Truitt (CentraCare/Lakewood). If you need someone for cosmetic reasons, see Lotti Oehrlein at Chrysalis Cosmetic. If you do need to go to Dr Waters’ office, bring a book for the long wait, be prepared to argue, and plan to get a second opinion.
A great environment to work in! Friendly and professional co-workers!
Dr. Waters’ office was combative, incompetent and …a waste of time.
Personally, I met with Dr. Waters on several occasions. He was, and still is, very professional and communicates effectively. He discussed and answered all of my concerns and questions I had in an understandable way.
Kurtis Waters Pa is a US Doctor based in Baxter, Minnesota. Kurtis Waters Pa is located at 13359 Isle Dr # 1, Baxter, MN 56425, USA.
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